Legal
Privacy Policy
Last updated: March 2025
1. Information we collect
We collect only the information necessary to fulfil your orders, personalise your experience, and communicate with you: name, email, shipping address, and payment details. Payment information is tokenised and never stored on our servers.
2. How we use your information
Your information is used to process orders, provide client care, send transactional communications, and — with your explicit consent — deliver curated updates from the maison.
3. Data retention
Order records are retained for seven years for tax and warranty purposes. Marketing preferences can be updated or revoked at any time from your account.
4. Your rights
You may request access, rectification, or deletion of your data at any time by writing to concierge@aureum.ch.